How it works
From creating an account to tracking your order, step by step.
1. Create an account
Choose a username (starts with a lowercase letter, 3~24 characters) and a password (8 characters or more), accept the terms, and the account is ready.
After sign up you see a 16 character recovery code once. It lets you set a new password if you forget yours, so keep it somewhere safe. You can make a new code in Settings.
2. Top up
On the Top up page, press the button to open the secure PayGate checkout. Choose an amount ($20 to $5,000), a coin and a network, and enter an email for the receipt.
Send the exact amount shown to the address shown in the checkout. The checkout and its address stay valid for 60 minutes. A processing fee of 1% to 5%, depending on the amount, is shown in the checkout and added to the total.
3. Order from the price list
In the price list, pick a platform and type, then press Order on the tier you want.
Enter a public link and quantity in the panel on the right to see the total and your balance after the order. Place order takes the amount from your balance and opens Orders.
4. Tracking, cancellations and refills
Orders shows the start count, remaining quantity and status. Canceling a pending order returns the amount to your balance.
With the 30-day and 90-day guarantee tiers, you can request a refill for drops within that period after completion.
Order statuses
- Pending
- Received and not started yet. It can be canceled at this point.
- In progress
- The quantity is being delivered.
- Completed
- The full quantity has been delivered.
- Partial
- Part was delivered, and the rest was returned to your balance.
- Canceled
- Canceled, with the amount returned to your balance.
Tiers at a glance
- Standard
- Lower price, no refill
- 30-day guarantee
- Drops are refilled for 30 days
- 90-day guarantee
- Drops are refilled for 90 days
- Normal
- Starts as soon as you order
- Drip-feed
- Delivered gradually through the day